Intern in Front Office

DESCRIPTION

RMC Asia is partnering with Langham Hospitality Group in Hong Kong to recruit motivated students for their Front Office internship! As part of our Cultural Exchange Programs, this role allows participants to work in a global hotel environment, discover exciting cultural experiences, and enjoy the vibrant metropolis of Kowloon, Hong Kong. Apply now to take advantage of this opportunity!

Hong Kong is a city that merges East and West in a vibrant, urban setting. With its iconic skyline, Michelin-starred fusion cuisine, and bustling streets, Hong Kong creates a dynamic environment full of opportunities. The city’s blend of traditional culture and modern life is an ideal atmosphere to learn and grow in the hospitality industry!

FRONT OFFICE – RESPONSIBILITIES

• Greet and ensure guests feel welcomed upon arrival, attending to special guests like VIPs and handling inquiries.
• Efficiently manage check-ins, check-outs, room assignments, and related administrative duties.
• Handle reservations, process payments securely, and provide information on hotel services, amenities, and local attractions.
• Assist guests with transportation, dining, and local attraction suggestions, while addressing inquiries and complaints.
• Coordinate with other departments to fulfill guest requests and ensure satisfaction throughout their stay.

PROGRAM BENEFITS

● Accommodation
● Visa sponsorship
● Monthly allowance
● 2-3 on-duty meals per day
● Local transportation
● Uniform with laundry service
● Medical insurance
● Arrival support
● Recruitment opportunity by the host
● An unforgettable educational travel experience
● Additional benefits provided by the host!

GENERAL REQUIREMENTS

● 18 – 35 years old
● Enrolled students at a college or university
● Relevant background preferred
● Conversational English`